Refund & Cancellation Policy
How cancellations and refunds work for courses, batches and test series at TOP STUDY HELP.
Last updated: 10 July 2026
Cooling-off window
For a paid online course or batch, you may request a refund within 3 days of purchase PROVIDED you have not consumed a significant part of the content (for example, downloaded materials or attended more than the first two live/recorded classes). Requests must be made in writing to topstudyhelpofficial@gmail.com with your order details.
Digital content
Because our courses, PDFs, recorded lectures and test series are digital products delivered instantly, once a substantial portion has been accessed the purchase is generally non-refundable. This protects the intellectual property shared with you.
Live batch cancellation
If TOP STUDY HELP cancels or indefinitely postpones a live batch you enrolled in, you will be offered a full refund or a transfer to an equivalent batch, at your choice.
Non-refundable charges
Registration/admission fees, one-time onboarding charges and payment-gateway fees are non-refundable. Discounted/combo purchases are refunded net of the value of any part already consumed.
How refunds are processed
Approved refunds are issued to your original payment method within 7–10 business days. You will receive an email confirmation once the refund is initiated.
How to request
Email topstudyhelpofficial@gmail.com from your registered email with your order ID and reason. We acknowledge every request within 48 hours and resolve eligible refunds within the timeline above.
Questions? Email us at topstudyhelpofficial@gmail.com.